17jll Terms and Conditions – Rules for Filipino Players

These Terms and Conditions govern every account, bet, deposit, and withdrawal made on 17jll. Please read them fully before you register — by creating an account, you agree to everything set out below.

Last updated: 1 January 2025

What These Terms Cover at a Glance

The full Terms and Conditions below are detailed and legally binding. These cards summarise the six most important areas so you know what to look for before reading in full.

Account Eligibility

You must be at least 21 years old and a Philippine resident to open a 17jll account. One account per person — duplicate registrations will be closed and balances forfeited.

Deposits and Withdrawals

All transactions are in Philippine pesos (₱). You may only deposit and withdraw using payment methods registered in your own name. Third-party payments are prohibited on 17jll.

Betting Rules

All bets placed on 17jll are final once confirmed. Minimum and maximum stake limits apply per market. Bets placed on events that have already started may be voided at our discretion.

Bonuses and Promotions

Each bonus offered by 17jll carries specific wagering requirements and expiry conditions. Bonus funds and free bets cannot be withdrawn until those conditions are satisfied in full.

Responsible Gaming

17jll provides deposit limits, session reminders, and self-exclusion tools. Players showing signs of problem gambling may be restricted or excluded to protect their wellbeing.

Account Suspension

17jll reserves the right to suspend or permanently close any account found to be involved in fraud, collusion, or bonus abuse. Balances from prohibited activity may be withheld pending investigation.

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These Terms and Conditions ("Terms") constitute a legally binding agreement between you and 17jll. By registering an account or using any part of the platform, you confirm that you have read, understood, and agreed to these Terms in full.

01Definitions

In these Terms, the following words carry the meanings given below unless the context clearly requires otherwise:

  • "17jll", "we", "us", or "our" refers to the operator of the 17jll platform at https://17jll.com.
  • "Player", "you", or "your" refers to any individual who has registered or is attempting to register an account on 17jll.
  • "Account" means the registered user account opened in your name on 17jll.
  • "Platform" means the website at https://17jll.com and any associated mobile interface or application operated by 17jll.
  • "Balance" means the aggregate amount of real-money funds held in your 17jll account at any given time.
  • "Bonus Funds" means any promotional credits, free bets, or conditional rewards credited to your account under a specific promotion.
  • "Bet" means any wager placed on a game or sporting event through the 17jll platform.
  • "Restricted Territory" means any country or jurisdiction from which access to 17jll is prohibited by applicable law.

02Account Eligibility

To open and maintain a 17jll account, you must satisfy all of the following conditions at all times:

  • You are at least 21 years of age. This is a hard requirement. 17jll carries out age verification checks and any account found to belong to a person under 21 will be immediately suspended.
  • You are accessing 17jll from the Philippines or a jurisdiction where online gambling is legally permitted for you personally.
  • You are registering on your own behalf, not on behalf of any third party.
  • You are not a current employee, contractor, agent, or close family member of an employee of 17jll or any of its affiliated operators.
  • You are not located in a Restricted Territory at the time of registration or when placing any bet.
  • You have not previously had a 17jll account permanently closed for violation of these Terms.
Important: Misrepresenting your age or identity during registration is a serious breach of these Terms and may result in the permanent forfeiture of any balance in your account.

03Account Registration and Verification

Each player may hold only one active account on 17jll. Opening multiple accounts — whether under the same name, email address, phone number, payment method, or device — is prohibited and will result in suspension of all associated accounts.

You must provide accurate, current, and complete information when registering. This includes your full legal name, date of birth, current Philippine address, valid email address, and active Philippine mobile number.

17jll operates a Know Your Customer (KYC) verification process. Before processing your first withdrawal, and at any subsequent point at our discretion, we may ask you to provide:

  • A government-issued photo ID (UMID, PhilSys national ID, passport, or driver's licence).
  • A selfie holding the same ID document.
  • Proof of your registered payment method (screenshot showing your name and GCash, Maya, or bank account number).
  • Proof of address no older than three months (utility bill, bank statement, or barangay certificate).

Failure to complete KYC verification within 30 days of being requested will result in your account being restricted to read-only status until the documents are provided and accepted.

04Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your 17jll account credentials, including your username, password, and any two-factor authentication codes. You must not share access to your account with any other person under any circumstances.

All activity conducted through your account is your responsibility. If you suspect that your account has been accessed without your authorisation, you must contact 17jll support immediately by emailing support@17jll.com. 17jll will not be liable for losses resulting from your failure to secure your account credentials.

Tip: Enable two-factor authentication in your 17jll account settings for an extra layer of security. It takes under a minute to set up and significantly reduces the risk of unauthorised access.

05Deposits

All deposits on 17jll are processed in Philippine pesos (₱). The minimum deposit amount is ₱100. There is no maximum deposit limit for standard accounts, though higher deposits may be subject to additional verification.

Accepted deposit methods include: GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet bank transfers, and online banking via BDO, BPI, and UnionBank. Visa and Mastercard credit and debit cards may also be accepted subject to issuer approval.

You may only deposit funds from payment accounts registered in your own legal name. Deposits from payment accounts belonging to other people are strictly prohibited. 17jll reserves the right to reverse and return any deposit that cannot be verified as belonging to the registered account holder, less any applicable processing fees charged by the payment provider.

17jll does not charge a deposit fee from our side, though your payment provider may impose their own transaction charges. Please check with your bank, GCash, or Maya before depositing.

06Withdrawals

Withdrawal requests are processed to the same payment method used for deposit wherever possible. The minimum withdrawal amount is ₱200. Withdrawals cannot exceed your available real-money balance at the time of the request.

Standard processing times on 17jll are as follows, measured from the time your request is approved by our finance team:

  • GCash and Maya: 5–15 minutes
  • GrabPay / Coins.ph: 15–60 minutes
  • BDO, BPI, UnionBank (InstaPay): 1–4 hours
  • PESONet bank transfers: 1–2 business days
  • Visa / Mastercard: 3–5 business days

First-time withdrawals require completed KYC verification before processing begins. Subsequent withdrawals on a verified account are processed automatically for amounts within your standard limit. Requests above a threshold set by 17jll at our discretion may require additional manual review.

17jll reserves the right to delay or suspend any withdrawal pending investigation if we have reasonable grounds to believe the funds are connected to fraudulent activity, money laundering, or a breach of these Terms.

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07Betting Rules

All bets placed on 17jll are final and binding once confirmed by the system. You are responsible for checking that the event name, market, selection, stake amount, and decimal odds are correct before confirming any bet.

17jll applies the following general betting rules across all sports and esports markets:

  • The minimum bet across all markets is ₱50. Maximum bet limits vary by market, league, and account tier.
  • Bets placed after an event has officially started may be voided at 17jll's discretion, especially if odds were not updated in real time due to a technical issue.
  • If an event is postponed or cancelled and does not resume within 48 hours of the original scheduled kick-off or tip-off time, all bets on that event will be voided and stakes returned.
  • In the case of a technical error causing an incorrect price to be displayed, 17jll reserves the right to void any bet placed at the erroneous price, regardless of settlement status.
  • For parlay (multi) bets, if one or more legs are voided, the parlay is recalculated using the remaining valid legs. The payout is adjusted accordingly.
  • 17jll uses decimal odds exclusively. The total return on a winning bet equals stake multiplied by the decimal odds shown at the time of placement.
Note: Game-specific rules for Pusoy, Poker, and other card games are set out in separate game rule documents accessible from within each game on 17jll. Those rules are incorporated into these Terms by reference.

08Live Betting

Live (in-play) betting markets on 17jll are available for selected sports and esports events. Odds update in real time and may be suspended at any point due to game developments, data feed interruptions, or risk management decisions.

Bets submitted during a live market suspension will not be accepted. If a live bet submission is delayed and odds change before it is processed, 17jll will either process the bet at the updated price, reject the bet, or notify you that the price has changed, depending on the price-change tolerance setting you have selected in your account preferences.

Live bets are subject to the same general betting rules in Section 7 above, plus any additional live-specific rules displayed within the live betting interface on 17jll.

09Bonuses and Promotional Offers

From time to time, 17jll offers bonuses, free bets, deposit matches, cashback, and other promotional rewards to eligible players. Each promotion is governed by its own specific terms, which will be published alongside the offer and must be read in conjunction with these general Terms.

Unless otherwise stated in the specific promotion terms:

  • Bonus funds may only be used to place bets on 17jll and may not be withdrawn until the applicable wagering requirement is met.
  • Wagering requirements specify a minimum total betting volume (e.g., 10x the bonus amount) that must be reached using real-money or bonus funds before the bonus converts to withdrawable cash.
  • Bets placed with bonus funds that are subsequently voided do not count toward wagering requirements.
  • Only bets with minimum decimal odds of 1.50 count toward clearing a sports betting bonus, unless otherwise stated.
  • All bonuses expire 30 days from the date of credit unless a shorter period is stated in the promotion terms.
  • Players who 17jll reasonably believes are exploiting bonuses — including through low-risk hedging, systematic withdrawal after partial completion, or multi-accounting — may have their bonuses forfeited and their accounts reviewed.

Bonuses are offered at the sole discretion of 17jll and may be modified, suspended, or withdrawn at any time without prior notice, unless a player has already completed the minimum qualifying actions for a specific offer.

10Prohibited Conduct

The following actions are strictly prohibited on 17jll and will result in immediate account suspension, forfeiture of balance, and potential reporting to the relevant authorities:

  • Opening more than one account on 17jll.
  • Using false, stolen, or borrowed identity documents or payment details.
  • Using any form of automated software, bot, script, or artificial intelligence tool to access or interact with the 17jll platform without prior written consent.
  • Colluding with other players in poker, card games, or any other competitive format to gain an unfair advantage.
  • Match-fixing or using insider information to place bets on 17jll.
  • Exploiting software errors, display glitches, or pricing errors.
  • Engaging in money laundering or using the 17jll platform to process funds linked to illegal activity.
  • Harassing, threatening, or abusing 17jll support staff or other players through any communication channel.
  • Depositing on behalf of another person or allowing another person to bet using your account.

11Responsible Gaming

17jll is committed to responsible gaming. We believe gambling should always be a form of entertainment, not a source of financial stress. We encourage every player to set personal limits and use the tools available in your account settings:

  • Deposit Limits: Set daily, weekly, or monthly deposit caps from your dashboard. Reductions apply immediately; increases take 24 hours to take effect.
  • Session Time Reminders: Receive a notification after a specified duration of continuous play.
  • Self-Exclusion: Exclude yourself from 17jll for a minimum of 30 days up to a permanent exclusion. This cannot be reversed before the period ends.
  • Reality Check Prompts: Enable periodic pop-ups that show your net position and session duration.

If you believe you or someone you know has a gambling problem, please visit the Responsible Gaming page on 17jll for support resources and contact information for professional help services in the Philippines.

Please remember: Never gamble with money you cannot afford to lose. Gambling is not a way to solve financial problems.
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12Intellectual Property

All content on the 17jll platform — including but not limited to the brand name, logo, website design, game interfaces, text, graphics, data compilations, and software — is owned by or licensed to 17jll and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the 17jll platform solely for personal, non-commercial entertainment purposes. You may not reproduce, modify, distribute, publicly display, or create derivative works from any part of the platform without the prior written consent of 17jll.

13Limitation of Liability

To the maximum extent permitted by applicable law, 17jll is not liable to you for:

  • Any losses arising from your betting or gaming activity on the platform, including wagering losses.
  • Interrupted access to the platform caused by internet outages, maintenance downtime, force majeure events, or third-party service failures.
  • Errors in odds, market descriptions, or settlement that resulted from a data feed failure outside our direct control, where 17jll acts promptly to correct the error upon discovery.
  • Unauthorised access to your account resulting from your failure to keep your credentials confidential.
  • Decisions made by you based on information displayed on the 17jll platform that was subsequently found to be inaccurate due to circumstances outside our control.

Nothing in these Terms limits 17jll's liability for fraud, gross negligence, or any matter that cannot lawfully be excluded under Philippine law.

14Amendments to These Terms

17jll may update or amend these Terms and Conditions at any time. When we do, we will publish the updated version on this page with a revised effective date and, for material changes, send a notification to your registered email address or display a notice when you next log in.

Your continued use of the 17jll platform after the effective date of any amendment constitutes your acceptance of the updated Terms. If you do not agree to an amendment, you should stop using the platform and request a withdrawal of your remaining balance before the amendment takes effect.

It is your responsibility to check this page periodically for updates. 17jll recommends reviewing the Terms at least once per quarter.

15Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising from or in connection with these Terms, including disputes concerning your 17jll account, bets, deposits, or withdrawals, shall first be submitted to the 17jll customer support team for resolution.

If a dispute cannot be resolved through our internal process within 30 days, either party may refer the matter to the appropriate Philippine regulatory authority or competent court. You agree to exhaust the internal resolution process before pursuing any external action.

For any questions about these Terms, please contact the 17jll support team at support@17jll.com. Our team is available 24 hours a day, seven days a week, to assist you.

These Terms and Conditions were last reviewed and updated on 1 January 2025. They supersede all previous versions of the 17jll Terms and Conditions.

Common Questions About the 17jll T&C

No, not every login. But you should check for updates periodically. 17jll will notify you by email and on-screen whenever the Terms are materially amended. You can always find the current version on this page. The "Last updated" date at the top tells you when the most recent change was made.

Yes. You can request account closure or self-exclusion at any time through the Responsible Gaming tools in your 17jll account dashboard, or by contacting support at support@17jll.com. Any remaining real-money balance will be refunded to your registered payment method after identity verification is confirmed, less any pending bonus funds that have not met wagering requirements.

Unfortunately, under the 17jll betting rules, all bets are final once confirmed by the system. This is why the bet slip always shows your selection, market, odds, stake, and potential return before you confirm — always review carefully before tapping confirm. In the event of a clear system error that led to the wrong bet being recorded, contact support immediately with the bet reference number and details.

No. Your 17jll account is strictly personal and non-transferable. Allowing another person — including a family member — to access, deposit to, or bet through your account is a direct breach of these Terms and may result in both accounts being permanently suspended. Each eligible person should register their own individual account.

For card games and casino-style products, 17jll's game servers record the state of every round. If a disconnection occurs on your side, the round will typically be completed based on the last confirmed game state. If the disconnection was caused by a 17jll server error, the affected bet will be voided and the stake returned. You can report a disputed game round to support@17jll.com within 48 hours, including the date, time, game name, and bet reference if available.

Your Rights as a 17jll Player

These Terms are not one-sided. Alongside the rules that 17jll asks you to follow, you also have defined rights as a registered player on this platform.

Access Your Data

You have the right to request a copy of the personal data 17jll holds about you at any time. Contact support@17jll.com with a data access request and we will respond within 30 days.

Withdraw Your Balance

Your real-money balance on 17jll is yours. You may request a withdrawal at any time, subject to KYC verification and the standard processing times set out in Section 6 of these Terms.

Raise a Dispute

If you believe a bet was settled incorrectly or your account was treated unfairly, you have the right to submit a formal dispute. 17jll commits to responding to all disputes within 5 business days.

You're All Set

Understand the Rules. Play at 17jll With Confidence.

Now that you've reviewed the Terms and Conditions, you know exactly what to expect on 17jll — and what we expect from you. Fair, secure, and transparent. Register today and start playing with a ₱100 minimum deposit via GCash or Maya.